Business Details
31 Years
experience
Payroll & HR Solutions by PayMaster
Founded in 1995, PayMaster has dedicated itself to revolutionizing payroll services through exceptional customer support and competitive pricing. Our mission remains unchanged: to deliver industry-leading payroll solutions while prioritizing personalized service over impersonal client numbers. Over three decades, we've expanded our offerings to include advanced Time & Labor Management, HR support, tax credit processing, and employee recruitment/onboarding, serving businesses from one employee to thousands. Our technology investments ensure clients receive cutting-edge solutions years ahead of competitors, backed by SSAE 18 - SOC 1 - Type II compliance and an A+ Better Business Bureau rating.Founder Romeo Chicco's hands-on leadership and industry expertise, including board memberships in key payroll associations, define our commitment to ethical practices and client-centric innovation. With operations spanning all 50 states and territories, we combine national reach with localized service delivery, ensuring businesses receive tailored solutions that adapt to evolving needs.
Services
Payroll Processing
Tax Credit Processing
HR Support
Time Tracking
Employee Onboarding
Benefits Management
Workers Compensation
Payroll Funding
Labor Distribution
Background Checks
Details
- Year established: 1995
Highlights and features
- We provide personalized support from real people, not automated systems
- Our customizable HCM platform adapts to businesses of all sizes
- Founder's 30+ years of hands-on industry expertise and board leadership
- SSAE 18-certified technology with proactive compliance monitoring
- Serving clients across all 50 states and US territories since 1995
Associations and certifications
- SSAE 18
- SOC 1
- Better Business Bureau (BBB)
Services
Payroll Processing
Our payroll solution automates wage calculations, tax withholdings, and direct deposits while maintaining SSAE 18 compliance. We handle payroll funding, labor distribution, and general ledger integration for businesses of all sizes. Our platform supports customized pay schedules and real-time reporting to ensure accurate financial management.
HR Support
Comprehensive HR services include employee handbooks, state new hire reporting, and learning management systems. Our HR module provides recruitment tools, substance abuse testing coordination, and policy compliance management. The platform adapts to growing businesses needing scalable HR solutions with 24/7 access to employee self-service portals.
Tax Credit Processing
Specialized tax credit processing ensures maximum savings through compliance with evolving regulations. Our system handles year-end processing, W-2 generation, and federal/state tax filings. The service includes proactive alerts about potential credits and deductions tailored to business-specific industries and operations.
Time Tracking
Cloud-based timeclock solutions track employee attendance and labor distribution across locations. The system integrates with payroll processing for accurate wage calculations and compliance reporting. Features include mobile time entry, overtime alerts, and detailed labor analytics for workforce optimization.
Benefits Management
Online enrollment platform manages health savings accounts, flexible spending, and retirement plans. Our system coordinates with ACA compliance requirements and premium-only plans. The service includes employee education resources and integration with major insurance providers for seamless benefits administration.
People
Romeo Chicco
Founder & CEO
Romeo Chicco founded PayMaster in 1995 and remains actively involved in daily operations. With over 30 years in the payroll industry, he serves on multiple industry boards and received the Outstanding Contribution Award from the Independent Payroll Providers Association in 2019.
Questions
What payroll services does PayMaster offer?
We provide full-service payroll processing including tax withholding, direct deposit, labor distribution, and general ledger integration with SSAE 18-compliant security.
Do you serve businesses outside Florida?
Yes, we serve clients across all 50 states, Puerto Rico, US Virgin Islands, and Guam with scalable solutions for businesses of all sizes.
What HR tools are included in your platform?
Our HCM platform includes employee handbooks, learning management systems, recruitment tools, and compliance reporting for state new hire requirements.
How does your tax credit processing work?
We identify eligible tax credits, handle documentation, and ensure compliance with federal/state regulations while maximizing your potential savings.
Can I access payroll services online?
Yes, our cloud-based platform offers 24/7 access to payroll processing, employee self-service portals, and real-time reporting from any internet-connected device.
Who owns and leads PayMaster?
Founder Romeo Chicco has led PayMaster since 1995, maintaining active involvement in client relationships and daily operations while serving on industry boards.
Reviews (6)
Nanci Landy
Apr 24, 2021
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Paymaster has been exceptional. With everything that has happened in 2020, Paymaster has been on top of it with a continuous stream of informative emails, blogs and webinars. Paymaster has really helped us navigate through a very unusual year. Thanks! MST Dumpsters
Chuck McGuire
Nov 26, 2020
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I have dealt with some of the larger payroll service providers and Paymaster is the best, most responsive company I've ever dealt with in my 30 year career in accounting. Chuck McGuire, CFO Hispanic Unity of Florida
Sarah Scalisi
Oct 30, 2020
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As a new Administrative Assistant my position is everchanging and the expectations surrounding such (especially during these challenging times), has been quite difficult on many levels when it comes to Payroll matters. I cannot say enough about PayMaster, the team is always available and the upmost professional regardless of any help I have ever needed! This company is beyond 5 stars and simply exceptional!
Rochelle Walters
Dec 30, 2019
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I've been working with Pay Master for over 10 years. Their entire staff is always professional and reliable. We are extremely satisfied with their services. I highly recommend them to other businesses.
Mansa Smith
Apr 22, 2019
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Our company has been using Paymaster Payroll for over 2+ years and have been impressed with their plentiful features, ease of use. We have been extremely satisfied and strongly recommend to other businesses.
Irene Levine
Nov 06, 2018
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I handle the HR and payroll for Banyan Printing. I have been using Paymaster for three years. They are a pleasure to work with. The staff is knowledgeable and courteous. There is always a person to speak with if a question arises. They are continually updating their web site to keep current with the most recent payroll and tax law changes. We just recently changed over to Their internet based system and incorporated a corresponding time clock. It works seamlessly. The whole system has streamlined our payroll.
