Business Details
50 Years
experience
Your Trusted Partner for Entertainment Production Solutions
Cast & Crew has been the entertainment industry's most trusted partner for nearly 50 years, supporting film, television, streaming, digital media, and live events. We empower productions with innovative technology, payroll solutions, and compliance expertise to streamline operations from prep to wrap. Our cloud-based workflows simplify complex challenges, reducing risk while maximizing efficiency and creativity. Since 1976, we have expanded globally through strategic acquisitions, including Final Draft and CAPS, to deliver comprehensive services across 15+ office locations. Our team of industry experts provides tailored support for payroll, residuals, workers' compensation, and production incentives.With a focus on continuous innovation, we help productions of all sizes navigate regulatory requirements and optimize financial workflows. Our commitment to excellence is reflected in our partnerships with major studios, unions, and production companies worldwide. We maintain 24/7 access to critical resources through our Self-Service Help Center and digital platforms. Backed by decades of experience, we ensure productions stay focused on storytelling while we handle operational complexities. Our family of brands, including Backstage and Sargent-Disc, extends our capabilities across the full production lifecycle.
Services
Payroll Services
Production Accounting
Workers Compensation
Residuals Processing
Incentives Guide
Digital Onboarding
Timecard Solutions
Healthcare Resources
Software Integration
Tax Compliance
Details
- Year established: 1976
Highlights and features
- We offer 50 years of specialized experience in entertainment industry payroll and compliance
- Our cloud-based solutions streamline production accounting workflows with automated calculations
- We provide expert guidance on state and federal tax incentives across North America
- Our team maintains direct relationships with major entertainment unions and guilds
- We operate 15+ office locations with industry-specific workers' compensation expertise
What people say
Cut down on a lot of time
Services
Payroll Services
Our full-service payroll solutions handle complex entertainment industry requirements including union compliance, residual calculations, and multi-state tax reporting. We provide digital onboarding, timecard processing, and direct deposit services tailored to film, television, and live event productions. With decades of experience, our team ensures accurate and timely payments while maintaining compliance with industry-specific regulations.
Production Accounting
Cloud-based production accounting software streamlines budgeting, expense tracking, and financial reporting for entertainment projects. Our PSL+AP solution offers real-time cost monitoring, purchase order management, and automated workflows to improve financial visibility. This industry-specific platform helps productions maintain compliance with tax incentives and union agreements while optimizing budget allocation.
Workers Compensation
Specialized workers' compensation programs designed for entertainment industry risks include injury reporting, medical claims management, and compliance documentation. Our solutions cover diverse production environments with access to telehealth services and pharmacy networks. We provide risk assessment tools and safety training tailored to film, television, and live event production requirements.
Incentives Guide
Comprehensive production incentive guidance covers state, federal, and international tax credit programs. Our experts analyze location-based benefits, monitor regulatory changes, and help maximize returns through strategic production planning. The interactive incentives map and comparison tool provide detailed information about eligibility requirements and application processes across multiple jurisdictions.
Residuals Processing
Automated residuals calculation and payment system ensures accurate distribution to performers, writers, and directors according to union agreements. Our platform handles complex payment rules across different media formats and distribution channels. The service includes reporting tools and compliance documentation to meet entertainment industry standards for talent compensation.
People
Joe Bessacini
Production Incentives Department Lead
Joe Bessacini leads Cast & Crew's Production Incentives Department, maintaining relationships with film commissions and tax authorities to help clients maximize production incentives. With extensive industry experience, he provides expert guidance on evolving incentive programs across multiple jurisdictions.
Questions
What entertainment industry payroll services do you offer?
We provide comprehensive payroll solutions for film, television, and live events including union compliance, residual calculations, and multi-state tax reporting through our digital platforms.
How do your production accounting tools work?
Our cloud-based accounting software offers budget tracking, purchase order management, and automated reporting specifically designed for entertainment industry financial workflows.
Can you help with film tax incentives?
Yes, our incentives team provides expert guidance on state, federal, and international tax credit programs with an interactive map and comparison tool.
What support options are available?
We offer phone support Monday-Friday 7am-7pm PT, plus a 24/7 Self-Service Help Center with articles, FAQs, and training resources.
Do you handle workers' compensation for productions?
Yes, we provide specialized workers' compensation programs with injury reporting, medical claims management, and safety training for entertainment industry risks.
How long have you served the entertainment industry?
Cast & Crew has supported entertainment productions globally for nearly 50 years, since our founding in 1976.
Reviews (5)
Kotesh Sw
Apr 27, 2022
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Hi Team, I am from India, caps is very good company and India head also very knowledgable person and very friendly, but I worked in one of the project there 2 teammates are Shamsher and Jubeir both are waste fellows. They don't know work and always scolding the teammates, if employees need medical leave also they won't give, I am really disappointed because of these teammates and quit from caps
Cabot B.
Mar 19, 2022
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So, I've been waiting on a check for an ADR session I did back in October. I called 4 times to have them cancel and reissue the check because who knows where these checks have been going (not to me or my agent). Today was call #4. I spoke to DEREK.This dude is a rockstar! He took the time to really listen and shared in my frustration about this whole process. He told me to wait while he went back and forth with his supervisor until he was able to get me the help I needed.
So now (hopefully), the check is being sent via direct deposit and not getting lost in the mail. Derek is the ONLY reason why y'all are getting more than 2 stars right now. It's weird because usually my checks get to me or my agent with no problem, but this one was a whole ordeal (and we have bills to pay and are actors aka poor). So shout out to getting a professional on the phone because this whole game of hide and seek with my check was anything but. Thank you, Derek (y'all give him a raise or a bonus or something)
So now (hopefully), the check is being sent via direct deposit and not getting lost in the mail. Derek is the ONLY reason why y'all are getting more than 2 stars right now. It's weird because usually my checks get to me or my agent with no problem, but this one was a whole ordeal (and we have bills to pay and are actors aka poor). So shout out to getting a professional on the phone because this whole game of hide and seek with my check was anything but. Thank you, Derek (y'all give him a raise or a bonus or something)
Carter Perkins
Feb 06, 2022
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They genuinely are no help at all when you call and just give you the run around. Very frustrating to see the
Sydney T.
Jan 25, 2022
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This company is racist. Do not I repeat do not do business with this company. They are unprofessional and do not treat everyone as equals. I suggest you call and ask how many POC they have in a management position. Please go anywhere else and do not support this company. They don't care about their customers and ignore complaints.
Prof Pete
Jan 15, 2022
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Calling to be on hold for 25 minutes and then being asked if i need help to reset a portal that has an expired job offer is a useless system.
