Molen & Associates

Best decision ever! I looked up the best tax services and this is exactly what I received. Fast & Efficient work. Nice people and they give you your information when they say. Love it I will continue to work with them!

This year, I googled tax places around me to get my husband's and my taxes done because they seemed to be more complicated for us this year. they quickly sent out things that were needed for the appt. Mr. Keda was our advisor and he was very friendly and knowledgeable. He got us out in and out in an hour. very happy with our experience.

First, emails were sent to my ex-wife, not me. I entered my email address on the forms when I sat down in the lobby. Why have us fill out the forms if you are not going to use the information on those forms? If you see that the data in your system is different than what I wrote down, why not ask me? Furhtermore, when I sat down with my tax preparer, he again verified my email address. Fortunately, me and my ex are on good terms. Unfortunately, My tax preparer this year (Fred) did not seem very experienced.

After completing my tax return in his office and leaving (thinking that I owed a certain amount), I was contacted to tell me that the filing status was wrong and that I could file as HOH. I already knew this but had not noticed that he filed as Single. I was told I would be able to itemize, but later saw that the standard deduction was used. I was told that I could submit my out-of-pocket medical expenses, but once I sent the information to him, I was unable to find them listed in my tax documents.

When I questioned this, I was told that they would need to exceed 7.5% of my AGI to use them. If he had told me this in the first place, I would not have sepent the time and effort calculating the amount because I knew it was much less than that. Overall, I left wondering if I my taxes are correct or if I could have paid less. I've never left Molen & Associates feeling this way in years past.

I always felt like I was getting the highest refund and all of my eligible deductions. I'm not sure that I did any better this year than if I had prepared my return by myself.

By far, the most professional, competent team of individuals, whose best interest is the client. Thank you Kevin for being so informative each and every time, and for the advice and suggestions you always offer.

I have been using Molen and Associates for many years. Always professional and accurate. I have complete confidence in their abilities to take care of my taxes and also determine changes I need to make on my deductions, donations and such. Great Company!

We got off to a bit of a rocky start with their portal, but after some effort, that all was eventually lined out. Great service, quick process. Return was filed in 7 days and 4 days letter my refund hit out checking account. Thanks for Fredric Davis for his help and support throughout the process.

We had a complicated taxes this year. Lisa Sanders did an amazing job. We came from Illinois so she had to file those taxes for us as well. She was very thorough and even had someone else check her work to make sure she did it correctly. I really appreciate everything she did. Will definately be back and highly recommend!

Molen & Associates is amazing! They run an incredibly streamlined process, which makes filing taxes a breeze. So impressed with their attention to detail, organization, and swift execution every year. Cannot recommend them enough!

I have used them for the past ten years or so. They have expert level knowledge about 1099 income and deductions specific to law enforcement filings. Very professional staff. I have had zero issues since using this group for my taxes.

I needed a local place to do my tax I ve been going to the same place for 20 years and was looking for local place I don't like to deal with company I want to deal with local place where they care if I come back or not where they want my business not just another customer I found this place called was greeted by nice helpful person didn't rush me off the phone was answering my questions and i had many before i waste my time and decide to drive anywhere I had to be comfortable and I was he put me at ease when I meet with them they spent hours with me to be able to make sure I get every penny back I love these guys and I will be back next year! You will not regret it!

I have been a client of Molen and Associates since tax year 2011. Back then, as a single person with not a lot of "surprises" in life, I only used their services once a year. But as life rapidly progressed in the last 6 years, I have added a spouse, 2 kids, an income rental property, an "oopsie, I forgot to report" turned IRS Audit, all which were handled by Yvonne (who I was informed today has reduced to being seasonal staff member).

She handled everything with ease and professionalism. Guided us through the Audit battle with the IRS and steered the ship back on course. Today I want to rave about Joe Webb, Senior Tax Professional. I had an investment opportunity arise in which I wanted to know the tax implications it would have next year. Joe was not only very thorough in his answers, but was able to clearly and knowledgeably "dumb down" the complicated situation for me to feel confident in moving forward with a decision.

Not only did he just give general advice, but he took the time to open up my client folder and tell me specifically what to look out for and some potential strategies. It is so rare to find a company these days where client relations and service is top priority. By the way, I live in Austin, TX, and for the last 6 years have made all my appointments via phone/email. I have never been into the offices, but still get treated like a VIP!

I've had Molen and Associates for over 4 years, primarily in the law enforcement arena. Recently, they've helped me avoid over $10,000 in IRS penalties. They are prompt, friendly, and very professional. I trust them to work for me in areas I have no experience. Specifically, Chris W And Ward Molen are exceptional. I will be a loyal customer forever.

I have been using Molens services for 6 years. Was introduced to them by a police officer. I am not a gov employee, which they are known for, but they also provide great service for regular individuals! They have s staff that is VERY customer service oriented, which is hard to come by these days. They also have great complimentary cookies which they allow me to take a handful when I leave. Lol!

I have been going to Molen and Associates since 1995 and have nothing but praise for Ward and his team of professional tax preparers. The level of professionalism from the staff far exceeds any other tax preparers bar none. I will continue to be a loyalty customer.

My wife and I have used Molen and Associates for Tax Preparation as well as Investment and Financial advice for many years. We have been very impressed with their knowledge and expertise in every area. The personal aspect of our relationship is very important as we are able to count on them for good advice toward our family's financial goals. As a retiree from law enforcement, I can say they have specific expertise in tax preparation and investments that apply both during the working years as well as the transition and retirement years. We could not be happier to have found this great company. Thanks Kevin for your great work!